London 2023

A ticket for everyone: Accessible ticketing

Who takes responsibility for ensuring that tickets – as well as venues are accessible? And that only people entitled to accessible seating do gain access? Understandably frustrated by the lack of consitency when buying tickets, and often the need to call the venue rather than book online, and explaining youself over and over again, Craig set out to make ticket buying efficient and effective for people with a range of disabilites.

Life lessons; in conversation with Harvey Goldsmith, CBE

With a career spanning 5 decades, there is a lot to talk about with legendary event producer Harvey Goldsmith, CBE! This conversation will look back to the early stages of Harvey’s career, how Live Aid came about and how live music has evolved. We will then cast a critical eye over the modern industry as it stands, considering new challenges particularly the post-pandemic changes in consumer buying behaviour (buying late) changing drinking culture (drinking lots less) and industry ticketing practises that take more money from fans for the top handful of acts, combined with low revenue at the grass roots venue level, and in the mid-market. Anticipate an unvarnished perspective on the way things are, with plenty of time for audience questions.

Artist wellbeing: are we learning our lessons?

Being on the road is a challeinging environment. Rest is hard to find, schedules are immovable and the pressure can be intense. On top of that, tour cancellations are hard for everyone, the artist, the fans, and everyone who would have been on the road. Are we doing enough to look after artists day to day, pre-tour and on the road? And what more can be done?

Whose responsibility is it to save grassroots music venues?

Its widely accepted that the boom at the top end of the concert market is driving overall growth in the sector, but the grassroots venues are closing regularly and struggling to make ends meet. The grassroots venues don’t only give artists opportunities, they provide jobs for sound engineers, bookers, promoters and more. Live music is an ecosystem, so whose job is it to support the grassroots?

Driving demand while building long term success

Live has established itself as the best way to build an audience, grow revenue and build a career. How do you manage the demands and expectations of fans – and artists – on the way up? And how do you build a sustainable live music income stream?

Running up that hill: Key trends and changes in sync

Sync has always been important, but in a world of fragmented attention sync can bring millions of eyes and ears to a song in the same cultural moment, breaking new acts and reinvograting catalogue artists. Tim shares his experiences on the evolution of sync, and talks about *that* Kate Bush deal.

Innovation session day 1

Innovation takes many forms. Tech gets a lot of attention, but seeing others working smarter can sparks your own ideas. This year we’re giving 45 minutes to people innovating in interesting ways.

Lessons from Gaming

Gamification is common place in streaming apps and social media strategies, but how are gaming companies engaging with fans?