Danielle Kennedy-Clark currently holds the position of Vice President of Guest Experience at AEG Europe. Prior to this role, she spent more than 12 years as the Duty General Manager/Operations Director at The O2 in London. Her professional journey began in the Health and Fitness sector, later transitioning to the organisation of sports events. At present, her scope of responsibility encompasses all of AEG’s European venues and festivals, ensuring guest experience is of paramount importance throughout every business division. By offering continuous support to venues and festivals, Danielle’s able to implement guest-centric initiatives and cutting-edge technology, thereby ensuring a smooth and seamless journey for every guest who walks through their doors.